Medical Assistant Role Purpose:
The Medical Assistant, under the direction of the physician or other designated licensed staff, provides routine patient care in an ambulatory setting. The Medical Assistant is able to work as part of a team and perform both clinical and administrative duties. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination/procedure, sterilization of medical instruments and administering medications as directed by provider or designee. Administrative duties may include scheduling appointments, maintaining medical records and filling out insurance forms/paperwork.
1. Manages patient flow and performs patient rooming standards.
2. Assists medical providers and nurses in the examination and treatment of patients; assists with patient flow in department.
3. Demonstrates and understands sterile and aseptic techniques. Uses appropriate techniques in setting up or assisting with procedure.
4. Completes Laboratory and Medical Imaging requisitions, assists in the scheduling of procedures.
5. Assists medical provider with processing of diagnostic results.
6. Transports patients to other departments and acts as courier for specimens, x-rays, and/or medical records.
7. Administers medications by all routes excluding intravenous infusion. Demonstrates and understands administration techniques, recognizes and reports effects and side effects of medication, and instructs patient appropriately.
8. Collects and records accurate telephone information and relays it to medical provider or nurse in a timely manner.
9. Cleans, prepares, and autoclaves equipment and instruments in preparation for sterilizations per infection control policies and procedures.
10. Provides patient education only under the direction of medical provider or nurse.
11. Performs delegated MD/Nursing acts commensurate with education, training, competency and experience.
12. Depending upon location and/or department may be responsible for performing the following responsibilities:
a. Basic computer scheduling, rescheduling, canceling and coordination of appointments.
b. Auditing of charge tickets for 24 hour turnover and manages nursing work ques by providing procedure and diagnosis codes.
c. May act as a scribe by documenting (on behalf of the provider) all clinically relevant interaction and dialogue during the course of the patient visit. This will include: documenting history and exam, entering diagnoses, orders (medications, labs, imaging, consults, etc.), diagnoses, E&M, follow up and patient instructions. The CMA/RMA will then review instructions and goals and print the visit summary for the patient.
13. Assists in emergency situations.
14. Cross train and staff other departments as needed.
15. Participates in site process improvement teams.
16. Performs other duties as required.
Medical Assistant Required:
1. High school diploma or equivalent.
2. Graduation from an approved school of Medical Assisting.
3. Must receive credential as a Medical Assistant within one year of start date. Acceptable credential includes Registered Medical Assistant (RMA, through the AMT organization only) and Certified Medical Assistant (CMA).
4. Must complete and pass the Proficiency Assessment delivered at the conclusion of the onboarding program.
5. Pleasant, outgoing personality.
6. Good communication and organization skills.
1. Previous healthcare experience.