Create an environment that leads to a positive patient care experience by demonstrating an ability to work and communicate effectively and accurately with people of all ages. Assure accuracy for assigned business and clinical functions, including properly maintaining the patient's electronic health record. Demonstrate effective communication / interpersonal skills, both written and oral. Exercise good judgment and serve as a liaison between patients, physicians and all other participants of the health care team.
Creates a positive patient care experience by greeting, preparing, exiting and following up with patients for providers according to established competency guidelines, policies and procedures.
Creates an atmosphere of teamwork by contributing to opportunities to improve employee and customer satisfaction, including self development, continuing education (personal and technical), and achieving department objectives and passport goals.
Provides support, both expected and directed, and collaborates with physicians and multi-disciplinary care team(s) for Best Care / Best Results. Assures accuracy of data collection and reporting for Quality Initiatives.
Maintains accountability for maximizing revenue capture and growth while optimizing cost savings. Communicates opportunities for organizational growth and improvement.
High School or GED plus accredited LPN education
LPN license in practicing state
Knowledge of basic laboratory equipment, physician office operations and medical terminology
Proficient in various office products and computer programs
3 months of ambulatory or physician office experience preferred, to include school externships
Internal Number: 17014357
About SSM Health
You’ve known us as many names throughout St. Louis, and now, we’re bringing our hospitals, doctors, home care and other services together under one name – SSM Health. With seven hospitals, 350+ physicians, more than 40 physician locations and 12,000 employees, we are part of something bigger and better. We’re connected to a wealth of resources, expertise and advance technology to help you, your family and our community live long, healthy lives.
We’ve grown and changed a lot over our 143-year history. Our name may be changing but our mission remains the same